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THE ART OF EFFECTIVE LISTENING
FOR MEDIATORS
A MARYLAND COUNCIL FOR DISPUTE RESOLUTION MASTER CLASS
Although it’s not always obvious from reading the morning newspaper,
we human beings are inherently brilliant and cooperative creatures! The
challenge of mediation is to find ways to unleash this great human intelligence
and compassion so that disputants can find their own solutions. Effective
listening is a key part of the “magic” of every successful mediation. This
practitioners-level workshop teaches the theory and practice--the art--of
effective listening in order to promote real understanding. Good listening
skills enhance our personal relationships, productivity at work and our ability
to make informed choices. This workshop will provide important listening
know-how and the basic skills for becoming a better listener.
Presenter: John Spiegel and Donna Duquette
Date: Monday, May 19, 2008 4:00 – 8:00 p.m.
Location:Washington Ethical Society
7750 16th Street, NW
Washington, DC 20012
Contact: MCDR
8288 Telegraph Road, Suite A
Odenton, MD 21113
www.mcdr.org
THINKING WELL ABOUT LEARNING DISABILITIES
IN THE CONTEXT OF MEDIATION
In many divorce mediations, the parents are struggling to create a parenting
plan for children with learning disabilities. In some mediations the
mediator struggles to adapt the mediation process to serve clients with learning
disabilities. A clinical psychologist specializing in learning disabilities
and a divorce mediator will provide a range of useful information for mediators
about learning disabilities. In particular, this workshop will begin
with an overview of different types of learning disabilities and attention
deficit disorders. The workshop will then give practical recommendations
for how a mediator can respond to the special needs of mediation clients
with learning disabilities. Finally, the workshop will provide information
about the issues that parents face in dealing with children with learning
disabilities, so that mediators will better understand the real-life family
contexts within which these mediations take place.
Presenters: John Spiegel and Judi Glasser
Date: Friday, May 30, 2008 1:45 – 3:15 p.m.
Location: Association of Family and
Conciliation Courts 45th Annual Conference
Vancouver, BC, Canada
Contact: AFCC
6525 Grand Teton Plaza, Madison, WI 53719
Phone 608.664.3750 Fax 608.664.3751 afcc@afccnet.org
THE ART OF EFFECTIVE LISTENING
Good listening skills enhance our personal relationships, productivity at work
and our ability to make informed choices. This workshop will provide important
listening know-how and the basic skills for becoming a better listener.
Presenter: John Spiegel
Date: Wednesday, June 18, 2008 7:00 – 8:45 p.m.
Location: Montgomery County Commission
for Women
Counseling and Career Center
401 N. Washington Street, Suite 100
Rockville MD 20850
Contact: Montgomery County Commission
for Women
Counseling and Career Center
240-777-8300
www.montgomerycountymd.gov/cfw
MEDIATION FOR DIVORCING PARENTS:
CREATING A PARENTING PLAN AND MAKING IT WORK
Research findings have clearly documented that exposure to parental conflict
is harmful to the emotional development of children. When separating
and divorcing parents mediate, rather than litigate, their parenting plan
(custody arrangements), they can reduce the level of conflict between them,
to their children’s benefit. In this workshop, an experienced
divorce mediator will explain how to negotiate the terms of your parenting
plan through mediation and how to successfully implement your parenting plan,
so as to avoid further parental conflicts.
Presenter: John Spiegel
Date: Wednesday, July 15, 2008 7:00 – 8:45
p.m.
Location: Montgomery County Commission
for Women
Counseling and Career Center
401 N. Washington Street, Suite 100
Rockville MD 20850
Contact: Montgomery County Commission
for Women
Counseling and Career Center
240-777-8300
www.montgomerycountymd.gov/cfw
MEDIATION SEMINAR: DIVORCE WITH
DIGNITY
A marital break-up can be one of life's most difficult experiences. Mediation
offers an effective and humane way to negotiate the difficulties of separation
and divorce with a minimum of tension, conflict, and damage to a family’s
emotions and finances. This workshop explains how mediation works, what topics
are covered, how to choose a mediator, and what to expect in terms of cost
and time. Couples are encouraged to attend together.
Presenters: Donna Duquette
Date: Tuesday, September 16, 2008 7:00 – 8:45 p.m.
Location: Montgomery County Commission
for Women
Counseling and Career Center
401 N. Washington Street, Suite 100
Rockville MD 20850
Contact: Montgomery County Commission
for Women
Counseling and Career Center
240-777-8300
www.montgomerycountymd.gov/cfw
COMMUNICATION
WORKSHOP FOR SEPARATING COUPLES
The months before and after a marital separation tend to be a time of profound
upheaval. Yet in the midst of this upheaval, when communication is often
strained, couples have to make critical decisions involving their children
and their finances. This workshop will offer practical guidance on how to
keep the channels of communication open as your marriage is ending. Topics
will include neutral language, “I-messages,” boundary setting,
and co-parenting communications.
Presenter: Donna Duquette
Date: Wednesday, October 22, 2008 7:00 – 8:45 p.m.
Location: Montgomery County Commission
for Women
Counseling and Career Center
401 N. Washington Street, Suite 100
Rockville MD 20850
Contact: Montgomery County Commission
for Women
Counseling and Career Center
240-777-8300
www.montgomerycountymd.gov/cfw
USING CONFLICT RESOLUTION TECHNIQUES
TO HAVE THE BEST FAMILY HOLIDAY EVER
What’s the magic ingredient for a wonderful family holiday celebration? Just
the right turkey stuffing? A special chocolate dessert? Creative
decorations? No, it’s good communication among relatives that
makes a family gathering the heart-warming event that all of us yearn for. This
workshop, led by two experienced family mediators, teaches participants a
range of useful conflict resolution techniques and communications skills. Use
these skills for your holidays (and afterwards too!).
Presenter: John Spiegel
Date: Wednesday, November 12, 2008 7:00 – 8:45 p.m.
Location: Montgomery County Commission
for Women
Counseling and Career Center
401 N. Washington Street, Suite 100
Rockville MD 20850
Contact: Montgomery County Commission
for Women
Counseling and Career Center
240-777-8300
www.montgomerycountymd.gov/cfw
MEDIATION SEMINAR: DIVORCE WITH
DIGNITY
A marital break-up can be one of life's most difficult experiences. Mediation
offers an effective and humane way to negotiate the difficulties of separation
and divorce with a minimum of tension, conflict, and damage to a family’s
emotions and finances. This workshop explains how mediation works, what topics
are covered, how to choose a mediator, and what to expect in terms of cost
and time. Couples are encouraged to attend together.
Presenter: John Spiegel
Date: Wednesday, December 10, 2008 7:00 – 8:45 p.m.
Location: Montgomery County Commission
for Women
Counseling and Career Center
401 N. Washington Street, Suite 100
Rockville MD 20850
Contact: Montgomery County Commission
for Women
Counseling and Career Center
240-777-8300
www.montgomerycountymd.gov/cfw
CONFLICT RESOLUTION STRATEGIES
FOR THERAPISTS
Participants will learn 1) a positive conceptual framework for thinking about
disputes; 2) three powerful conflict resolutions techniques: focusing on
the problem, not the people; working at the (deeper) level of underlying
interests, not bargaining positions; and generating options which are mutually
beneficial; 3) useful communications skills for listening in a way that hears
more of what is being said and for talking in a way that enables others to
really understand; and 4) an introduction to “Strategic Listening,” a
conflict resolution process developed by the Maryland Association of Community
Mediation Centers.
Presenter: Donna Duquette and John Spiegel
Date: Friday, March 13, 2009 9:00 a.m.– 12:00 p.m.
Location: Montgomery County Commission
for Women
Counseling and Career Center
401 N. Washington Street, Suite 100
Rockville MD 20850
Contact: Montgomery County Commission
for Women
Counseling and Career Center
240-777-8300
www.montgomerycountymd.gov/cfw
